Terms of service

Overview

Welcome to Borrazo.

Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Borrazo.

Borrazo operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a personalized shopping experience. Our online store is powered by Shopify, which enables us to offer these Services.

These Terms of Service, together with the policies referenced herein (the “Terms”), govern your access to and use of the Services and explain your rights and obligations.

Please read these Terms carefully, as they contain important information regarding your legal rights, including limitations of liability and warranty disclaimers.

By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms or our Privacy Policy, you must not access or use our Services.

Section 1 – Access and Account

By accepting these Terms of Service, you confirm that you have reached the age of majority in your country or region of residence.

If you allow a minor to use the Services through a device you own or control, you accept responsibility for their use of the Services.

To use our Services, including browsing our online store or purchasing products, we may ask you to provide certain information, including:

  • Your name;
  • Email address;
  • Billing information;
  • Shipping address;
  • Payment details.

You represent and warrant that all information you provide is accurate, current, complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You may not sell, transfer, assign, or otherwise permit another person to use your account.

Section 2 – Our Products

We make every reasonable effort to display our products and services as accurately as possible.

However, actual colors and product appearance may vary depending on:

  • Your device;
  • Screen settings;
  • Display configuration.

We cannot guarantee that the products you receive will appear exactly as displayed on your screen or fully meet your expectations.

Product descriptions, specifications, and pricing may be updated at any time without prior notice.

We reserve the right to:

  • Discontinue any product at any time;
  • Limit the quantities of any product;
  • Restrict sales to specific persons, geographic regions, or countries where permitted.

Section 3 – Orders

By placing an order, you are making an offer to purchase our products.

Borrazo reserves the right to accept or decline any order for any reason at its sole discretion.

Your order is not considered accepted until you receive an order confirmation from Borrazo.

Payment must be successfully authorized and processed before your order is accepted.

Please review your order carefully before submitting it.

Once an order has been accepted, cancellation requests may not be possible.

If we cancel, reject, or modify your order, we will notify you using the email address, billing address, or telephone number provided when placing your order.

Returns and exchanges are governed exclusively by our Refund Policy.

By placing an order, you confirm that purchases are made solely for personal use and not for commercial resale or export.

Section 4 – Pricing and Billing

Prices, promotions, and discounts may change without prior notice.

The price charged for your purchase will be the price displayed at the time your order is placed and will be confirmed in your order confirmation email.

Unless otherwise stated, prices do not include:

  • Taxes;
  • Shipping charges;
  • Handling fees;
  • Customs duties;
  • Import taxes.

Prices shown in our online store may differ from prices offered elsewhere, including physical retail locations or third-party marketplaces.

From time to time we may offer promotional pricing subject to separate promotional terms. If a conflict exists between promotional terms and these Terms of Service, the promotional terms will prevail.

You agree to provide accurate, complete, and up-to-date billing, payment, and account information for every purchase.

You also agree to promptly update your account information whenever necessary, including your email address, payment information, and card expiration dates.

By placing an order, you represent and warrant that:

  • Your payment information is accurate and complete;
  • You are authorized to use the selected payment method;
  • Your payment provider will honor the transaction;
  • You are responsible for paying all applicable charges, including shipping fees and taxes where applicable.

    Section 5 – Shipping and Delivery

    We are not responsible for delays in shipping or delivery.

    All delivery times provided are estimates only and are not guaranteed.

    We are not liable for delays caused by shipping carriers, customs processing, weather conditions, or any other circumstances beyond our reasonable control.

    Once your order has been handed over to the carrier, ownership of the products and the risk of loss or damage pass to you.

    Section 6 – Intellectual Property

    All content available through our Services, including but not limited to trademarks, logos, brand names, text, product descriptions, graphics, images, videos, audio, website design, layout, and software, is the property of Borrazo, its affiliates, licensors, or content providers and is protected by applicable intellectual property laws.

    These Terms grant you a limited, non-exclusive, non-transferable license to access and use our Services solely for your personal and non-commercial use.

    You may not, without our prior written permission:

    • Copy or reproduce any content;
    • Modify or adapt any materials;
    • Distribute or publish content;
    • Sell, sublicense, or commercially exploit any part of the Services;
    • Create derivative works based on our content;
    • Publicly display or perform any material from the Services.

    Nothing contained in these Terms grants you ownership of or rights to any trademark, copyright, patent, trade secret, or other intellectual property belonging to Borrazo, Shopify, or any third party.

    Unauthorized use of our Services may violate applicable intellectual property laws.

    All rights not expressly granted are reserved.

    The Borrazo name, logo, product names, service names, slogans, and branding are trademarks of Borrazo or its licensors and may not be used without prior written permission.

    Shopify and all Shopify-related trademarks remain the property of Shopify Inc.

    All other trademarks displayed on the Services remain the property of their respective owners.

    Section 7 – Optional Tools

    We may provide access to third-party tools or services that we neither monitor nor control.

    These tools are provided on an “as is” and “as available” basis without warranties, guarantees, or endorsements of any kind.

    Your use of any third-party tools is entirely at your own risk and subject to the terms and conditions of the respective third-party providers.

    We encourage you to review those terms before using any third-party services.

    From time to time, we may introduce new features, services, tools, or resources.

    Any such additions will automatically become part of the Services and will also be governed by these Terms of Service.

    Section 8 – Third-Party Links

    Our Services may contain links to third-party websites, applications, products, or services.

    We are not responsible for examining or evaluating the content, accuracy, or reliability of any third-party websites or materials.

    If you choose to leave our website and access a third-party website, you do so entirely at your own risk.

    Borrazo accepts no responsibility for any damages, losses, or issues arising from your use of third-party websites or from purchasing products or services offered by third parties.

    Before engaging in any transaction with a third party, you should carefully review their policies, terms, and privacy practices.

    Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third party.

    Section 9 – Relationship with Shopify

    Borrazo’s online store is powered by Shopify, which enables us to provide our Services.

    However, all purchases, sales, customer support, fulfillment, and transactions are conducted solely between you and Borrazo.

    By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of your purchase or transaction with Borrazo, including any loss, damage, injury, or claim arising from products or services purchased through our store.

    To the fullest extent permitted by law, you release Shopify and its affiliates from any liability arising out of or relating to your transactions with Borrazo.

    Section 10 – Privacy Policy

    Any personal information collected through our Services is governed by our Privacy Policy.

    Because our online store is hosted by Shopify, Shopify may also collect and process certain personal information in order to operate and improve the Services.

    Information you submit through our Services may be transferred to Shopify and its service providers, including providers located outside your country of residence.

    For more information on how Borrazo and Shopify process your personal information, please refer to our Privacy Policy and Shopify’s Privacy Policy.

    Section 11 – Feedback

    If you submit ideas, suggestions, proposals, reviews, comments, recommendations, or any other feedback (“Feedback”) to Borrazo, whether by email, through our website, or by any other means, you grant us a perpetual, worldwide, royalty-free, irrevocable, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise exploit that Feedback for any purpose, including commercial purposes.

    This includes improving, developing, marketing, and operating our Services.

    You represent and warrant that:

    • You own or otherwise have all necessary rights to submit the Feedback;
    • Your Feedback does not infringe the rights of any third party;
    • Any compensation or incentives received in connection with your Feedback have been properly disclosed.

    We are under no obligation to:

    • Keep your Feedback confidential;
    • Pay compensation for your Feedback;
    • Respond to your Feedback.

    We reserve the right, but are not obligated, to monitor, edit, or remove Feedback that we believe is unlawful, offensive, defamatory, abusive, obscene, fraudulent, misleading, or otherwise violates these Terms or the rights of any third party.

    You agree that your Feedback will not contain viruses, malware, harmful code, or any material that could interfere with the operation or security of our Services.

    Section 12 – Errors, Inaccuracies and Omissions

    Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

    • Product descriptions;
    • Pricing;
    • Promotions;
    • Offers;
    • Shipping charges;
    • Delivery times;
    • Product availability.

    We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

    We may also change or update information or cancel orders if any information on the Services is inaccurate, including after an order has been placed.

    Section 13 – Prohibited Uses

    You may access and use the Services only for lawful purposes.

    You may not use the Services, directly or indirectly, to:

    • Violate any applicable laws or regulations;
    • Engage in fraudulent, unlawful, or malicious activities;
    • Infringe upon our intellectual property rights or the rights of others;
    • Harass, abuse, insult, intimidate, threaten, defame, or discriminate against any individual;
    • Submit false or misleading information;
    • Upload or distribute material that violates these Terms;
    • Send unsolicited advertising, spam, phishing emails, chain letters, or other unauthorized promotional material;
    • Impersonate another person or entity;
    • Engage in conduct that interferes with or restricts another person’s use of the Services.

    In addition, you agree not to:

    • Upload viruses, malware, or any harmful code;
    • Copy, duplicate, reproduce, sell, or exploit any part of the Services without our written permission;
    • Collect or track the personal information of others without authorization;
    • Use scraping, crawling, phishing, spoofing, or similar automated techniques;
    • Interfere with or bypass the security features of the Services or related systems.

    If we determine that you have violated these Terms, we reserve the right to suspend, restrict, or permanently terminate your access to the Services without prior notice.

    Section 14 – Termination

    We reserve the right to terminate or suspend your access to the Services, in whole or in part, at any time and at our sole discretion, without prior notice.

    You remain responsible for any outstanding obligations or payments incurred before the termination of your account.

    The following sections shall survive termination of these Terms:

    • Intellectual Property
    • Feedback
    • Termination
    • Disclaimer
    • Limitation of Liability
    • Indemnification
    • Severability
    • Waiver
    • Entire Agreement
    • Assignment
    • Governing Law
    • Privacy Policy

    as well as any other provisions which, by their nature, are intended to survive termination.

    Section 15 – Disclaimer

    The information provided through our Services is for general informational purposes only.

    While we strive to ensure that the information is accurate and up to date, Borrazo makes no warranties or representations regarding the accuracy, completeness, reliability, or usefulness of any content available through the Services.

    Any reliance you place on such information is entirely at your own risk.

    To the fullest extent permitted by law, Borrazo disclaims all liability arising from the use of, or reliance upon, any information contained within the Services.

    Section 16 – Indemnification

    You agree to indemnify, defend, and hold harmless Borrazo, Shopify, our affiliates, partners, officers, directors, employees, contractors, licensors, and service providers from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

    • Your breach of these Terms of Service;
    • Your violation of any applicable law or regulation;
    • Your infringement of the rights of any third party;
    • Your access to or use of the Services.

    If a claim arises that is subject to indemnification, we will notify you as soon as reasonably practicable.

    Failure to provide immediate notice will not relieve you of your obligations unless you have been materially prejudiced by the delay.

    Borrazo reserves the right to assume exclusive control of the defense and settlement of any such claim at your expense.

    You agree to cooperate fully with us in defending any indemnified claim, including providing any relevant information or documentation reasonably requested.

    Section 17 – Severability

    If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law.

    Any unenforceable portion shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions.

    Section 18 – Waiver and Entire Agreement

    Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

    These Terms of Service, together with any policies or operating rules published by Borrazo on this website, constitute the entire agreement between you and Borrazo regarding your use of the Services.

    They supersede all prior or contemporaneous agreements, communications, negotiations, and proposals, whether oral or written, relating to the Services.

    Any ambiguity in the interpretation of these Terms shall not be construed against the party that drafted them.

    Section 19 – Assignment

    You may not assign, transfer, delegate, or otherwise dispose of any of your rights or obligations under these Terms without our prior written consent.

    Any attempted assignment without such consent shall be null and void.

    Borrazo may assign, transfer, or delegate these Terms, or any of its rights and obligations, without notice or your consent.

    Section 20 – Governing Law

    These Terms of Service and any separate agreements under which we provide our Services shall be governed by and construed in accordance with the laws of the Netherlands.

    You agree that any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands.

    Section 21 – Headings

    The headings used in these Terms of Service are included solely for convenience and shall not affect the interpretation or meaning of these Terms.

    Section 22 – Changes to the Terms of Service

    You can review the most current version of these Terms of Service at any time on this page.

    We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting changes on our website.

    It is your responsibility to review these Terms periodically for updates.

    Where required by applicable law, we will notify you of any material changes.

    Your continued use of the Services following the publication of any changes constitutes your acceptance of those revised Terms.

    Section 23 – Contact Information

    If you have any questions regarding these Terms of Service, please contact us.

    Customer Support

    Email: support@borrazo.com
    Phone: +31 6 57379510
    Business Address:
    Antoon de Winterstraat 12
    6001 SP Weert
    The Netherlands